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The MicroFinance Network members come from diverse organisations operating in different contexts. We come together around these common principles:
1. Customer-oriented organisation. We seek to be customer-oriented organisations. We are committed to improving the lives of our clients treating every customer with dignity and respect.
2. Sustainability and profitability. We seek to become sustainable and profitable organisations to serve clients not currently accessed by traditional financial institutions.
3. Market-driven principles. We adapt market-driven principles used in formal financial systems, including pricing of our products.
4. New business models. We seek to establish innovative business models in line with our strong social objectives. We are committed to invest our resources to achieve these goals, expanding client outreach within our target markets and developing appropriate products to address our clients' needs.
5. Integral part of the financial sector. We seek to consolidate as an integral part of the financial sector in order to have greater access to diverse funding sources including local and international capital markets.
6. Transformation. We seek to transform into regulated financial institutions when and if this contributes to our expansion goals under local environments.
7. Good governance. We follow governance best practices used among regulated financial institutions globally.
8. Transparency. We are committed to disclose our respective performance indicators to the public, both in financial terms and in social terms.
9. Social performance management. We seek to develop and implement effective social performance indicators in order to reflect to our respective social and financial missions.
10. Pro-employee organisation. We also seek to be pro-employee organisations. We are committed to improving the lives of our employees treating every employee with dignity and respect.
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